"After reviewing all the (currently open) San Diego county termite control companies (I used the Better Business Bureau, Yelp and Google reviews, reported complaints, etc) I called License to Kill on Thursday, April 2, to request an inspection. They made an appointment for the next day, Friday, between 10am and noon. Larry came to inspect our home at 10:15am. He was dressed with mask and gloves, and kept a 6 foot distance! My immediate impression was, here was a company that is very aware of the virus pandemic and is taking the trouble to ensure that its workers were properly informed. Larry was completely professional, as well as courteous and friendly. He explained to me the results of his inspection and the appropriate steps to take in careful detail; he answered every one of my questions. License to Kill is fortunate to have Larry as one of their employees. Thumbs up! Larry called the home office to schedule someone to come and treat the house for the infestation of subterranean termites. Luckily, they had a cancellation and were able to send someone out the next day, Saturday, April 4.
Vincent, and his assistant Alex, arrived not too long after 9:00am. Both were thoroughly professional, dressed with masks and gloves, friendly and courteous. Vincent asked me to show him the places that had been marked on a grid map of my home which had been prepared beforehand and was now ready to be marked where holes needed to be drilled to access and treat the ground below the slab. At each point Vincent carefully explained where the holes would be drilled, how deep they would go and how they would be filled afterwards to minimize the changes in appearance of tiles and flooring. In detail he explained the chemicals that would be injected into the ground, why the wood itself would not be treated (a fascinating discussion about the feeding habits of subterranean termites), and how much odor to expect afterward. Vincent later discussed with me the exact extent of the damage these termites had caused and that he and Alex had repaired the worst of the load-bearing studs.
In my experience it is rare to find a professional who does major repair, remodeling, renovating or up-grading repairs to ones house, willing to explain in detail what has been done. Typically, when finished, I hear a "It is all fixed, here's your warranty"; Vincent said "this is what we did to fix it, do you have any questions"; he instilled confidence in me that the job was done properly.In my opinion, License to Kill is a termite control company that can be trusted; their employees, Larry, Vincent and Alex (as well as Sara who is the contact person at the office) are polite, respectful, skilled and remarkably easy to talk to. Another thumbs up!"